Training & Development

Your teams need deep product knowledge and brand expertise to drive confidence and credibility in every customer interaction. Our immersive training experiences ensure your people can articulate the unique value of your brand and products.

Including, but not limited to:

• Competency, Certification, and Learning Paths – Structured training programs that build expertise and reinforce brand standards.
• Brand Ambassador Programs – Specialized training to cultivate brand champions who deliver exceptional customer experiences.
• Product Launch Training Events – Engaging experiences that equip teams with the knowledge and skills to showcase new models and features.

Ensure your frontline teams have the skills, knowledge, and tools to deliver exceptional service and drive revenue. Our training strengthens customer interactions, process efficiency, and professional development.

Including, but not limited to:

• Functional Job Knowledge & Skills Training – Role-specific learning that enhances technical expertise and customer engagement.
• Customer Contact & Process Training – Hands-on development for advisors to deliver seamless service and sales interactions.
• Professional Development & Career Growth – Training to elevate confidence, communication, and long-term career success.

Equip your teams with the expertise to navigate the unique dynamics of pre-owned vehicle sales, finance and insurance (F&I), and specialty areas. Our training enhances knowledge and sales effectiveness in these key areas.

Including, but not limited to:

• CPO & Pre-Owned Sales Training – Comprehensive programs supporting certified pre-owned sales and dealer performance.
• Leasing & Protection Product Training – Specialized learning covering leasing fundamentals, warranty options, and customer communication.
• F&I Education & Compliance Training – Training to enhance understanding and selling of finance and insurance products.

Build the leadership capabilities needed to drive dealership, manufacturing, and corporate success. Our leadership programs strengthen coaching skills, decision-making, and strategic thinking to empower managers.

Including, but not limited to:

• Leadership Development & Coaching Programs – Experiences designed to enhance team leadership, coaching, and operational excellence.
• Dealership Management Training – Practical learning for dealership leaders to improve efficiency, culture, and performance.
• Keynote Speakers– Engaging experiences with thought leaders to inspire growth and innovation.

Deliver impactful training where it matters most—inside the dealership. Our on-site and virtual programs focus on equipping sales and service teams with real-time learning that improves customer experience and performance.

Including, but not limited to:

• On-Site Product, Process, & Skills Training – Customized dealership training aligned with business needs and customer expectations.
• 1:1 Coaching & Targeted Performance Support – Personalized training and mentorship to address skill gaps and boost performance.
• Market-Specific & Regional Training Initiatives – Agile learning experiences tailored to dealership and market needs.

We equip field leaders with the skills and strategies necessary to address the diverse challenges of their role while promoting a culture of continuous improvement and high performance within the dealerships they lead and support. Our programs are designed to enhance leadership capabilities, brand representation, and strategy execution.

Including, but not limited to:

• Leadership Development – Training to strengthen field leadership impact, focusing on communication, coaching, and performance management techniques.
• Brand & Customer Experience Initiatives – Programs aimed at improving customer engagement, sales outcomes, and operational efficiency, while ensuring consistent brand delivery in the field.
• Market-Based Strategy – Development programs that align field operations with organizational objectives, market trends, and customer expectations.